Technicians provide project consultation, fault diagnosis, and other instructive technical services via the service hotline, ensuring immediate response and customer satisfaction, whether local or remote.

Using our company's computer remote monitoring to remotely log into the customer's local network, to monitor and diagnose, providing services to troubleshoot and answer questions.

When telephone and remote support cannot resolve the issue, or at the customer's request, the company will assign experienced professional technicians to provide on-site service.

When telephone and remote support cannot solve the problem, and the customer has no special requirements, the product is returned to the company's service point for repair.